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I just found out a month ago when I tried to phone Scottish Power about applying for the warm home discount who I thought I was with that I was now moved to Boost Energy two years ago this was done without my permission, I had no letter or nothing, this in itself is fraud. I decided to give Boost the benefit of the doubt and was told I’d receive a welcome pack within five days, I never so phoned up again and was told I’d get it in a month and the applications for the warm home discount will still be open in February by the time I got my welcome pack. Well it’s been a month now NO welcome pack STILL and now NOW the warm home discount applications are closed when I was told they wouldn’t be. I rely on this money as I’m vulnerable and now I’m £140 out of pocket because you couldn’t send me a welcome pack with my account number on it so I could apply. So my question to you is where is my welcome pack with my account number? I’ve phone customer service eight times now and got different answ
Updated 15/09/20 All info accurate and up to date. First things first you’ll need to create an account!Step 1:Click the log in tab (I’ve very poorly circled)Step 2:When on this page click “Click here to create one”Step 3: When here, fill in your details and hit register, that’s it!Once you’re up and running it’s time to get active! We’re here to help each other so lets get to itHow to leave a commentHead to the bottom of the topic you want to comment on and start writing your reply. How to subscribe and follow a topicClick on the little star that says “subscribe” How to send a private messageIf you need to contact another customer or a moderator, click on their name and you’ll come to this page. Click send message and you can privately message them.I hope this helps!
[img]https://uploads-eu-west-1.insided.com/ovo-boost-en/attachment/c8576a01-f347-4b17-827b-8e5749609c79.png[/img] Welcome back to the How-To series! You’ve seen how to create and edit, but how can you make it look all fancy, with some images or even videos and other media? Here’s a little guide to show you exactly how! When creating a topic, you should see some icons towards the bottom of the main text field, there’s a bunch of different options here: [img]https://uploads-eu-west-1.insided.com/ovo-boost-en/attachment/85c93e3e-379c-417b-bfa1-7347a8189089.png[/img] [b]Text options[/b] [b](red) -[/b] Here you can modify the text in your post, making text [b]bold[/b], [i]italic[/i], [u]underlined[/u], or adding bullet points or numbered points. [b]Images (green) -[/b] This is the section where you can insert images. The camera inserts an image to the text field. You can select a file from your computer or device to add in here. You can upload a gif, jpeg, jpg, or png file. [b]Embed
Start a New Topic - How ToTutorial
Updated 10/09/20 This is a space for our users to talk to and help each other, so here's a useful guide on how to create great content! Once logged in, you'll need to have a look to the top right of the screen, you'll see a black button that says 'Create topic'. Click on this! Next, you should find that the page has loaded up a nice blank template and canvas for you to start working your magic on!'Create new topic' - Overview!Finally, here's a quick outline of what each section means/does when creating your topic!Topic type: This part should already be selected, depending on what you chose at the beginning. But, you're able to change this at any time before publishing your topic article.Title: Give your topic a specific and concise title! Making sure it stands out will increase the amount of users who view it!Description: Here's where the body of your topic comes to life! Although there's no word limit, we usually advise you keep your post as short as possible to make sure people stick
[img]https://uploads-eu-west-1.insided.com/ovo-boost-en/attachment/e91861be-e63d-4248-8c44-ea0aa4795d41.png[/img] [b]Welcome to the Boost Forum[/b]! This is a place for you to get the answers you need from fellow Boost customers, and share your knowledge and your experiences of Boost products and services with others! [b]Golden Rules of the Boost Forum:[/b] Like all online communities, we have some simple rules in place to ensure all users and visitors to the Boost forum get the most out of it. - [u]General behaviour:[/u] Be respectful to other users and the moderators. This is a self-help space where users can have discussions and help each other problem solve and we want you to be involved. There will be a mix of users, some new and some that are frequently commenting, but all should be treated with the same level of respect and understanding. Be helpful and accept help from others. - [u]Help us build a good environment:[/u] so that discussions are constructive for all users,
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