Why is my gas card not working?

  • 26 December 2018
  • 28 replies

Userlevel 1

Looking for some advice I topped up my gas card yesterday £30 credit have got receipt of purchase.

Went to put the £30 in the gas meter and the card isn’t registering.

Is there any were a can get a replacement card as everything is closed as it’s Christmas?

Only have £3.52 in my gas any help would be much appreciated thanks.


Best answer by Lucy_Boost 28 December 2018, 16:34

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28 replies

Userlevel 2

How do you expect anyone to top up their gas when you give them a code that’s invalid, which, I repeated to the girl on the phone yesterday and she said it was correct?

How come you dont reply when someone uses your contact form?

Oh, and why did you hang up the phone automatically after I’ve sat for a full hour listening to endless loops of 15 second song bites, sitting in a massive coat because it’s bloody freezing and I dont have heating nor hot water.



Userlevel 2

I wouldnt bother replying, I’ve instigated a switch to another provider… 

Userlevel 4
Badge +1

I’m very sorry to hear this @Dabzy 

Please let us know if you need anything else.