I joined Boost as a customer on Friday the 3rd of August. I’ve got a ‘pay as you go’ meter. I noticed on Saturday that the meter display is blank. Everything was OK on Friday. It lights up but there are no digits. I’ve pushed the blue button a few times, pushed and held it and I’ve topped up the key, but after putting it in the meter nothing happened. Now I don’t know if it’s topped up or not and how much credit left. Could you help me, please?
Best answer by Tim_Boost
Update on 18/02/2020
I noticed on Saturday that meter display is blank.
As you’ve got traditional prepayment meters, you may benefit from getting a free smart meter upgrade. You can look at booking an appointment here!