My gas card isn't working and I’m in my emergency. I’ve been calling loads of shops but they don’t have any cards.
What am I supposed to do ?
Best answer by Lucy_Boost
Updated on 16/09/2020
I'm sorry to hear that your gas card wasn't working. In any emergency situation, you'll need to contact the team on 0330 102 7517 between 8am-8pm Monday - Friday, or 9am - 5pm Saturdays, or contact the social team on Facebook or Twitter.
They’ll provide you with a code to be able to pick up a new gas card, and they can also advise of the nearest gas card stockists.
The forum is a great place to get peer to peer support and seek advice but for emergency or off supply situations, you need to seek help from our care advisors.