Not received my top-up key and card, and my energy switches over tomorrow. How can I contact someone, please?
Best answer by mattj3135
Updated on 16/09/2020
Hi
Normally there is a 10 day window for you to receive them spanning from 5 working days before you come on supply to 5 working days after.
Sound like there is still 5 days to receive this but if they don't arrive in this time frame, you can message the Boost team through Facebook, Twitter, or email. The team will generate some codes for you to pick up a key and card at a nearby stockist.
Hope this helps