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My gas meter is showing a 'B3' error message, what does this mean?

  • 3 November 2019
  • 3 replies
  • 9903 views

Userlevel 1

hi I have a code of b3 on my gas metre and don’t know why ? Can someone help please as I would like this sorted today and the phone lines are closed :)

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Best answer by Bradley_Boost 5 November 2019, 14:20

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Userlevel 6
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Thanks for posting, @Vasika 

 

As mentioned by Bradley, a ‘B3’ error message on your gas meter means the battery is running low and the meter needs to be replaced. Boost can get this fixed by booking in a meter exchange appointment with you, or you can just look at booking a free smart meter upgrade via our online booking tool here.

Userlevel 4
Badge +1

Updated on 07/10/21 by Tim_Boost:

 

Hey @Laurafitz1 

 

Hopefully, you’ve managed to get this issue sorted since you posted this question. I still think its a great topic to have on our forum to help you or other users if they get the same issue.

 

A ‘B3’ error message on your gas meter means the battery is running low and the meter needs to be replaced. Boost can get this fixed by booking in a meter exchange appointment with you, or you can just look at booking a free smart meter upgrade via our online booking tool here.

 

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