my electric has gone off

  • 4 April 2022
  • 1 reply

Userlevel 1

My electric has gone off same as my gas? 

1 reply

Userlevel 4

I’m so sorry to hear that your home was recently off-supply, @orut-43952.


Have you recently moved in to a home we supply? If so as a first step you’d need to give our Support Team a call on 0330 102 7517. The team can help get an account set-up and advise how to get your meters topped up and back on supply.


If you’ve already set-up a new account or are having problems topping up, let us know a few more details and we’ll do our best to help here. 🙂