Topping up with a key for electricity and a card for gas
- 62 Topics
- 542 Replies
I am not happy that I am without gas and I have a very heavily pregnant partner and two children who we need gas for and to cook food with we have not had any top up cards for our traditional meter it’s a joke. I have had enough and not only that few weeks ago the engineer never turned up the worse...
I'm not at home and self isolating due to COVID - can I top up over the phone to add credit and avoid going off supply?
Hello, due to the national lockdown, I am in a dilemma. I am not currently at my home address, and I'm not able to travel back given the restrictions, and I am isolating due to a family member having the virus. My gas/electric will need topping up, emergency credit only allows for £5 on the electric...
I have recently left boost. I have received a final statement today. And it says money in £786.00 and money out £753.94. And then total account balance is £32.06. Does this mean I owe them money or they owe me? It doesn’t say on the statement so I have no idea and tried calling and can’t get through...
Hello I'm just trying to find out why I can't get hot water and heating to kick in. I have storage heaters and should be on economy 7 meter I've been with you since June and never been able to get hot water or the heating on and I suffer with heart problems and need to keep warm
I have just moved into a new property and an engineer came to uncap my gas but can't do it as the person who lived here before has rigged the gas so they can't touch it. They told me to get in touch with Boost to get an engineer out to change the meter. I got told by one of your team to send a pictu...
Article Where's My Local Pay Point?
Updated on 30/04/2020 Have you recently moved home? Are you in a new area? Or, are you just new to the Pay as You Go experience? Not to worry, we've got something to help you with your new surroundings. With most of our Pay as You Go methods at Boost, you've always got the ability to top up at a...
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