I've just moved into a new house with payg meters, the gas meter has a debt on & and no top up card, tried ringing up but it's Saturday so no one to answer, I have a 6 year old and no gas, is there anything I can do?
Best answer by mattj3135
Updated 20/05/2020 - If you move into a property during a weekend and need to get back on supply, check out our Emergency weekend FAQ here!
Info on how to get a new card here.
Hi @Kano the best thing to do is to contact Boost customer service with your move In date to hand. They will be able to get your account set up, wipe the the debt prior to your move in date, send you a top top up card and crucially get your gas back on supply. - as it's out of hours you may only get supply back on today and you may need to call back during office hours.
Please be aware that the Social Team man the Facebook and Twitter pages between 9am -5pm, Saturday and Sunday if you've got any issues and need help.