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I need to change the name on the account, how do I do this?

  • 14 May 2020
  • 4 replies
  • 130 views
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I live in a shared house.  The principal boost account holder has moved out. I need to get the account transferred into the name of the current principle Tennant. Is their a simple way to do that? I'm having trouble contacting the call centre. 

 

Thanks

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Best answer by Eva_Boost 14 May 2020, 12:15

Hey @Anodine,

 

If you’ve become financially liable you’ll need to call the team to get your account set up. If you’re not financially liable, the person who is will need to call.

 

The team are available on 0330 102 7517 Monday-Friday 8am-8pm and Saturday 9am-5pm, we’re really quiet at the moment so you shouldn’t be struggling to get through. 

 

 

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Eva_Boost
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Hey @Anodine,

 

If you’ve become financially liable you’ll need to call the team to get your account set up. If you’re not financially liable, the person who is will need to call.

 

The team are available on 0330 102 7517 Monday-Friday 8am-8pm and Saturday 9am-5pm, we’re really quiet at the moment so you shouldn’t be struggling to get through. 

 

 

21lisiczka
Rank
Userlevel 1

 

I will try explain again as you’ve not solved my problem. 

I’ve contact boost team about changing name on my boost account (name in personal details)  after few email boost send me Message that they have change it . So why  when I go to my online account there is still old name in account details. When old name will dissapear? And when will show new name? 

21lisiczka
Rank
Userlevel 1

 

I will try explain again as you’ve not solved my problem. 

I’ve contact boost team about changing name on my boost account (name in personal details)  after few email boost send me Message that they have change it . So why  when I go to my online account there is still old name in account details. When old name will dissapear? And when will show new name? 

I’ve solved this problem now through boost Facebook site 

Amy_Boost
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Userlevel 3
Badge +1

Sorry about the confusion, @21lisiczka, glad to hear you’re sorted! 

Here to offer Top (up) advice!

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