I cant find a replacement gas card in my area - what do I do now?

  • 10 November 2019
  • 3 replies

I rang boost Friday as I had a faulty gas card and  are still waiting for my gas card from boost and a new meter they gave me a code to to a replacement gas card but every shop I have been to they don’t do them any more I have 2  young children one off them has a skin problem and needs to be warm and I have a 1 and half year old and have no gas at all not even emer

3 replies

Userlevel 4
Badge +1

I hope you’re back on supply now @Kirstyalice!


I’ve moved your question here, although talking about a gas card, the same principle applies for electric keys.


If you’re still off supply, please call the team on the number above and hold on the line until you speak to an agent.


Let us know how you got on,


I got a code for my new key this morning but I have rang 50 shops and no one has any keys and I have run out of electric with a young child help !! I have tried ringing and waiting for a call back but it's taking too long 

Userlevel 5

I hope you’ve got this sorted, @Kyky1980, but if you haven’t, you’ll need to get in touch with the team on 0330 102 7517. They’ll be able to sort something out for you.