Best answer by Ed_Boost
I hope you managed to get this sorted by now.
In the future, whilst our call centre closes 2pm on a Saturday, and isn't open on Sunday, there's always a Social Media assistant in the office over the weekend.
You can contact us via our Facebook or Twitter pages: https://www.facebook.com/boostpoweruk/ or https://twitter.com/boostpoweruk
We'd be able to get things like this sorted for you!