Hiya both my electric and gas meters need a vend code so i can reconnect as i didn't receive an email or txt.. I've been without gas for 3days now and everyone I'm emailing isn't responding.
Best answer by Nancy_Boost
You'd find your vend code on the bottom of the receipt from the PayPoint you topped up at. If you topped up online and the credit hasn't gone onto your meters, we'd need to look into this on our end. Give the team a call on 0330 102 7517 and we can look into it.
If you've topped up either at a shop or online while your meters were off, sometimes you just need to enter A, A, B on they keypad of each meter to turn them back on.
Hope this helps!