Hiya both my electric and gas meters need a vend code so i can reconnect as i didn't receive an email or txt.. I've been without gas for 3days now and everyone I'm emailing isn't responding.
Best answer by Nancy_Boost
Updated 26/05/2020 - Links to Boost social channels added - Link added to How To video on how to reconnect smart meters.
You'd find your vend code on the bottom of the receipt from the PayPoint you topped up at. If you topped up online and the credit hasn't gone onto your meters, we'd need to look into this on our end. You can always reach out to our team via Facebook or Twitter, or email Boost at firstname.lastname@example.org.
If you've topped up either at a shop or online while your meters were off, sometimes you just need to enter A, A, B on they keypad of each meter to turn them back on. Here’s a handy video to show you how here!
Hope this helps!