I need a call, engineer came out on Friday, he did not have a replacement meter, I have no gas!! What's going on ?
Best answer by Ed_Boost
I hope you have sorted this by now,
I need an engineer to visit - what do I do?
Userlevel 4
I hope you have sorted this by now,
No, still not sorted.
I have managed to top my machine up but it won't take another again, I managed to get through to your team 2 days ago, after being on hold for 30 minutes. She put me on hold again but she dropped the call and I haven't had a call back since.
I need a new meter installed as this one is unreliable.
Christmas is coming up and the cold weather is getting worse.
I don't want to be without gas again.
Please call me to arrange a new meter
Userlevel 4
+1
Sorry to hear that,
If this is still not resolved you’ll need to reach out to the team , as
This isn't a platform where call backs can be arranged, unfortunately.
Let us know how you get on,
Bradley
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