I have been an ovo customer since last December and had smart meters fitted but never received the In Home Display does anyone know if it’s possible to get one??? We seem to be using a considerable amount of credit on a daily basis and no ones home between 8am - 4pm. I would like to beable to see what seems to be using so much
Best answer by Tim_Boost
never received the In Home Display does anyone know if it’s possible to get one
Updated 20/05/2020 - Added hyperlinks to pages suggest in best answer below!
These will usually be given out to customers when they get their smart meters fitted. We can post an In Home Display (IHD) to you if you already had those smart meters when you joined us. Send the Facebook team a message to request this.
As for high costs, here’s a handy topic for you: Winter FAQ.