Why has my account been frozen?

  • 21 October 2019
  • 1 reply

Hi my account has been frozen and won’t allow me to top up, I’ve randomly put money on via the card but I need to see my balance. Can this be checked via text as I can’t log in online either, neither the app or website accept my password.

1 reply

Userlevel 5
Badge +1

I’m not sure what you mean here, @Rowdens? Can you post a screenshot of what your app is showing?