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What happens if you leave Boost but you still have a credit balance?

  • 31 July 2018
  • 2 replies
  • 1280 views

Userlevel 6
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**UPDATED on 18/07/2019**

If you switch to another provider what does Boost do with your credit balance?
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Best answer by Anonymous 1 August 2018, 16:05

We hope you're asking on behalf of someone else, because we'd hate to see you leave, @Aadil

If you have a credit balance when you switch supplier, we'll get it refunded back to you! From when we request the refund, it can take up to 10 working days for the credit to reach you in the post via cheque.

Cheers,
Emma
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2 replies

We hope you're asking on behalf of someone else, because we'd hate to see you leave, @Aadil

If you have a credit balance when you switch supplier, we'll get it refunded back to you! From when we request the refund, it can take up to 10 working days for the credit to reach you in the post via cheque.

Cheers,
Emma
Userlevel 6
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@Emma_Boost yes I'm asking for a friend of a friend..... Eh eerrm..... 😃

How do I get my refund when I switch from you, I have tried email and the replies I get do not make sense 

Userlevel 5
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Hey @Mine - I’ve moved your post over here. More info about refunds above!

 

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