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Is the app down?

  • 27 September 2019
  • 1 reply
  • 70 views

cant get on the app its down how can i topup
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Best answer by Ed_Boost 3 October 2019, 15:53

There shouldn't be any issues with the app, @mumby15, so it may just be with yours.

We always advise deleting and re-installing the app, which sorts any issue out 9 times out of 10.

You can always top-up using the card you should have received (a black one with 'Energy Payment Card' written on the front).

If you're still having issues with the app, you'll need to get in touch to let us know, so we can get this sorted for you. You can send an email to hello@boostpower.co.uk, or send us a message to our Facebook or Twitter pages.

Cheers!
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There shouldn't be any issues with the app, @mumby15, so it may just be with yours.

We always advise deleting and re-installing the app, which sorts any issue out 9 times out of 10.

You can always top-up using the card you should have received (a black one with 'Energy Payment Card' written on the front).

If you're still having issues with the app, you'll need to get in touch to let us know, so we can get this sorted for you. You can send an email to hello@boostpower.co.uk, or send us a message to our Facebook or Twitter pages.

Cheers!

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