Hi, I usually top up £15 a week on the app using the ‘other amount’ option. Last week and this week, though, it won't let me, only letting me choose an amount already on the screen. This week as it wasn't pay week i topped up £10. I need to top up £5 to tide me over until im paid Tuesday but its not letting me. I assume I can do it using my card at the shop but I wasn't planning on going anywhere tomorrow!
Best answer by Vickijoe85
Updated on 26/05/2020 - Resolved
HI, I had to restart my phone for another reason and it started working again! Not sure if the app had updated and needed my phone restarting