As title says I am unable to login to check balance and customer service is closed
Best answer by Tim_Boost
We’re glad to see you all getting involved here on the forum, it’s great that you’re all sharing info on your experiences and the fixed you’ve found!
The issue was sorted on 22nd, check out the latest topic on this issue here!
It wasn’t related to the maintenance work shown in the screenshot of Lucy’s message, this was from a post made a couple of years ago.
We’re really sorry for any inconvenience caused, I know it can cause panic when you’re unable to get into the app to top-up, but don’t forget you’ll never run out of power over the weekend, as this is a non-disconnect period.