How to manage low-credit notifications

  • 2 June 2020
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How to manage low-credit notifications
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When your credit goes below £5, you’ll notice the background colour on the display in My Boost or the Boost app will change. If you’ve set up reminders, you’ll get a text or email to let you know your credit is getting close to running out, and again when you’re about to go off supply. 

These alerts can come at any time of the day, an SMS may not be welcome in the wee hours!

The Good news is it’s super easy to change how we contact you, simply go into your online account/app and into the “account details” tab. 

Just scroll down until you see the following options, and select or deselect as you wish! 


There’s a bit more info on the account details section on this topic.

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