Updated on 29/04/2020
Due to new banking regulations, when you top up online after the 11th September, you may be asked for the 3 digit security code on your payment card, plus possibly other online security checks by your bank (for example a PIN or Password that your bank may set up with you).
These checks will be applied at random by your bank as part of new regulations to provide additional security with online payments.
If you can't top up with your primary card, use (or register) the secondary card on MyBoost or use your PAYG+ top up card at any PayPoint.
Don't forget that you have a weekend non disconnection period until 10am Monday, so you won't be going off supply this weekend due to this, even if your balance gets to £0.
We're here to help with emergency or off supply situations on the phone on Saturday from 9am-1pm, and via Facebook or Twitter 9am-5pm Saturday and Sunday.