So you’re part of Boost, our new PAYG brand! Great, but now you can’t log in to My Boost or the Boost app - we want to know why!
Make sure your login details are correct, and consider deleting your browsing history and cache.
Then use this link to reset your password: https://my.boostpower.co.uk/password/reset. Try to log in again and if you can’t, share your experience so we can help each other.
That's what the Boost forum is all about!
*Update - 11/07/2019*
Now that the app has been up and running now for some time, all initial teething errors and issues should be fixed.
However, we've made a handy little My Boost app advice page to answer well known and common issues here!