Updated on 12/03/2020
So you’re part of Boost, our new PAYG brand! Great, but now you can’t log in to My Boost or the Boost app - we want to know why!
Make sure your login details are correct, and consider deleting your browsing history and cache.
Then use this link to reset your password. Try to log in again and if you can’t, share your experience so we can help each other.
That's what the Boost forum is all about!
Now that the app has been up and running now for some time, all initial teething errors and issues should be fixed.
However, we've made a handy little My Boost app advice page to answer well known and common issues here!