Sat feeding my 3 day old newborn baby at 1 o clock in the morning and the electric goes. Rang 105 for Western Power and told to reset switches on electric box. I do this and still no electric so they send for out of hours repair. Repair man gets here at 2 o clock and proceeds to take the meter apart. Then comes the bombshell. The electric turned of as the meter is over. Now, correct me if I'm wrong but I thought the electric would not go off after 6pm on a Friday till 10am on a Monday. If that's correct I'm furious, I put electric in on Monday when I get payed and just make it over the weekend. The whole point I joined boost and have been with a while now was because of this feature. If its not there anymore then neither is my business with you. To be left at 1 in the morning in the dark with a newborn is to me archaic. Just relieved it happened in the middle of summer and not a freezing winter. Know its not a question and it's probably in the wrong place on this forum but your customers need to know they do not have a guarantee like you claim. Disscussted, infuriated and really annoyed. Won' t sing your praises no more.