Tutorial

Activate Your Emergency Boost Credit - How To Video 2

  • 13 August 2019
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Have you hit a minus balance on your Boost app? Unable to top up the same day and don't want to be disconnected?

Luckily, if you're a Boost Pay as You Go + customer, and top up via the Boost app, you're able to activate discretionary credit yourself to keep yourself on supply until you can top up normally.

We’ve put together a handy little video that explains how to do this below!



Also, if you've not checked it out already, we posted our first How To Video about how to reconnect your smart meters once they've gone off supply. You can check out that video here!

Do you want to see more videos like this? Without feedback from you, we won’t know, so let us know in the comments below!

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