I have quite alot of money on the old boost app and was told I'd got to register for the new one, so I have and want to know what has happend to that balance that was on the old app. Since registering for the new one I cant check my balance as there is nothing on the new app to let me check, also I cant even check my smart meter as the screen is blank and has a red flashing light on it? Please can someone help as I'm deeply confused and dont know what's going on as I dont know how much electricity I have and again would like to know what happens to the amount of money that was left on the old app that I topped up with?
Thank you..
Best answer by Tim_Boost
Hi
Any credit left on your old PAYG+ online balance will get transferred over to your Smart PAYG balance, split between both meters evenly if you are dual fuel.
See this topic for info on how to view your balance on Smart PAYG.