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What does this error code "Application FW: 07.04.00" on my SMETS 2 meter mean?

  • 25 January 2021
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Main meter coming up with error code ---> Application FW: 07.04.00 <--- what is going on!? Been on the phone to boost for 4 days and getting no-where, anyone else had this issue?

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Best answer by Emily_Boost 26 January 2021, 12:19

This is a very unusual error code, @Dukesdukes which doesn’t come up often. 

I believe this error code, usually displays after a power cut, and the meter no longer displays any information. (Don’t worry it still works the same it’s just the info!). 

What we’ll need to do is pass your details on to our engineering team to arrange a site revisit. You can do this through Facebook, or call the Boost Care team on 0330 102 7517, they’re here Monday to Friday 8am to 6pm. :slight_smile:

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This is a very unusual error code, @Dukesdukes which doesn’t come up often. 

I believe this error code, usually displays after a power cut, and the meter no longer displays any information. (Don’t worry it still works the same it’s just the info!). 

What we’ll need to do is pass your details on to our engineering team to arrange a site revisit. You can do this through Facebook, or call the Boost Care team on 0330 102 7517, they’re here Monday to Friday 8am to 6pm. :slight_smile:

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