Why can't I get into the new app? I have followed the instructions from the email you sent me and it keeps telling me that the service is not working and to try later. It's now 24hrs later and Im still locked out. Utter shambles. I've already arranged to switch. This isn't the service I signed up for anymore. You've totally ruined something that worked perfectly and bought you all your customers and now we're all leaving again for other suppliers. Somebody needs hang from the nearest lamp-post for this monumental balls up.