I have made 3 requests to have my tariff changed to Economy 7 due to having storage heaters in my flat. The first 2 requests did not go through and the 3rd request I was told that a case would have to be raised with the metering department and that it would take 3-5 days to hear anything.
This timescale has now passed and I have still not heard anything. I cannot afford to heat my flat due to the costs of running the storage heater. How do I get this escalated?
Best answer by Jess_BoostView original