New Boost Smart PAYG app has my payment details wrong but why does it say default card payment settings can't be deleted?

  • 20 November 2020
  • 1 reply

Been switched over to PAYG Smart. On the new Boost app it had my bank card expiry date wrong ( old one was fine) so can't top up on line. I tried to delete it and re input it but won't let me. Keeps saying default card payment settings can't be deleted?? Yes I've tried to delete the app and re download but still the same thing

1 reply

Userlevel 6
Badge +2

Hi @Martin Handley can you help us figure this one out? 


Have you been able to amend these details? There should be an option to amend these. Free free to send over a screenshot of the menu, taking care to avoid any personnel info being shared.  


Have you got a top up card you could use in the meantime?