Best answer by Beth_Boost
Updated on 30/09/2020: We have recently changed Smart PAYG. See this guide for info on the latest changes. Still got a question about the new Smart PAYG? Create your topic here to get it asked. The answer will help you and others!
Really sorry to hear this,
If you're off supply, it's important you call our Customer Care team as soon as possible on 0330 102 7517. They might be able to offer some support credit, to help you until you can next top up.
Our opening hours are:
Here are some support pages for further help and advice:
We've also created a neat topic with lots of other areas of support here!