Topped up on new app.money went on electric, but not on gas , tried 5 times to top up gas kept coming up as error. Just looked on my online banking it has taken 5 x ten pounds from my account but still have no money on gas. So i have no gas and I’m £50 out of pocket what’s going on ?
Best answer by IAIN1
Hi Boost Forum Members, I was also having trouble with my gas balance not updating on the Smart Meter but the electric one did update. Read elsewhere in the Boost Forum… Have ya tried typing your 20 Digit Vend Code from your Gas Digital Receipt or Physical Receipt directly into your Gas meter. Pressing Button A, Input 20 Digit Vend Code and Button B.
I just had a result with mine.