I have been a customer for a while and since the new app was launched I can not log into it. It just tells me that my email is already registered.
I have called the call center 4 times about this and just get cut off when they “are looking into it….”. very frustrating especially after normally being on hold for an hour.
I have a 12 week old baby and am facing the very real event of not being running out of electricity and not being able to top up.
Please sort this out.