I’ve had nothing but trouble since I was forced over to the new app. Currently have two different PAN type numbers for each gas/electric.
One set of numbers were given to me over the phone where I was told to change them in the app and the other set are what is actually showing in the app - presumably some random strangers usage..
I’ve uninstalled and reinstalled several times but am not getting the option to change the 19 digit numbers. If I try to re-register, I am told my email account is already in use.
If I try to sign in on my laptop I am taken to the old app page
Could anyone please advise how to change the PAN on the app?
Best answer by Tim_BoostView original