Best answer by Darran_Boost
Updated 18/09/2020
Hi
Don't forget to add a profile picture and update your profile. You might even win your first badge 
The booking link is: https://smart.boostpower.co.uk/payg
Hope that helps. Don't forget, if you have any other questions about your new smart meters or the process, then you can check out a great forum topic here.
Darran
+2
Updated 18/09/2020
Hi
Don't forget to add a profile picture and update your profile. You might even win your first badge
The booking link is: https://smart.boostpower.co.uk/payg
Hope that helps. Don't forget, if you have any other questions about your new smart meters or the process, then you can check out a great forum topic here.
Darran
+1
+1
Been trying to book for smart meter fitting since last year when switched, but dates and times are always blank so cannot go any further, do you know when this is likely to change and we can actually get the meters?
+2
Hi
Are you using the link in the best answer? If so, can you send a screenshot so I can forward this one for you?
Thanks
That is as far as I can get, I cannot continue as there is no times/dates to select
+2
Thanks
I’m finding out the owner of this booking platform and will flag this and update the topic with the latest for you.
Is this still happening?
Yes, it has been like this every time I have tried since the end of last year :( I switched mainly for the smart meters so I didn't have to run to the shops every 2mins,if we cannot get them fitted we may aswell switch back as we seem to be using more now, especially having problems with gas, it is using the credit even though we are not using the gas :(
+2
I’ve been advised this looks to be an issue with the tool not being able to pull available engineer slots in your area,
I’d recommend calling the team later in the week, so they can check engineer coverage on your behalf, and raise the issue with the online booking platform on your account: 0330 102 7517
Hope you get a slot!
I joined boost over a year ago to enable me to top up online, I am still waiting for a smart meter installation. I was also told when switching I would also received a £50 Asda voucher as I was recommended by a friend. I have emailed you on many occasions but still yet to get a response, I understand things are difficult with covid but to not even reply with some sort of idea of what’s going on isn’t really good enough. Regret changing to boost!
Hey
I’ve moved your post over here, as this thread has some great information that you can use. As
As for the referral voucher, you should get that within 28 days of you both being on supply with ourselves. If that time has passed, get in touch, and we can chase this up for you.
You can send us a message to our Facebook or Twitter pages, or drop us an email at hello@boostpower.co.uk.
Thanks,
Ed
How long am I expected to wait for a smart meter installation for both my gas and electricity? I’ve been with boost for nearly 2 years and I’ve got nothing? All I seem to get is ‘ high demand in my area’...
it’s getting very frustrating now!!!!
+2
That’s such a long wait,
Just in case, here’s the link to use: https://smart.boostpower.co.uk/payg
Can I ask which region of the UK you’re in?
I’m in west London
+2
That’s…… not right,
When it’s a good time for you, please call us, so that the agent can use their internal schedule platform to see if there’s any appointments: 0330 102 7517. If you could let them know what you see when you look for availability (and let them know how long), it will help us work out if there’s an issue.
Hope you get an appointment soon!
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