I’ve had it with this rubbish. I’ve been trying to top up through this pathetic app for the past 2 weeks and all I’ve been getting is this error message stating “ Unfortunately there was a problem with your payment, you have not been charged for this transaction “
Anyone else in the same boat? Support on Twitter have been cooperating but they suggest things like reinstall the app ( which I’ve done numerous times ) and to try a different bank card ( Tried 3 ) Still no luck. Think they have no clue what to do here and suggested for me to top up in a store which I cannot do currently as no non-essential stores are open that accept a pay point.
Best answer by El TelView original