News

*Breaking News* Smart meter stock issue - August appointments cancelled

  • 8 August 2019
  • 2 replies
  • 200 views

Userlevel 4
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Due to some stocking issues with the manufacturer of our smart meters, we’ve had to cancel all remaining smart meters appointments that are due in August.

We’re really sorry for any inconvenience this may cause.

You’d be affected if:
  • You arranged for an installation in August
  • AND you’re getting both your gas and electricity replaced for smart meters.
You should receive an email or letter shortly to confirm it’s been cancelled, and we’re trying to call all the customers affected to re-arrange for a suitable time in September.

Let us know if you’ve been affected by leaving a comment below!

2 replies

Userlevel 1
This energy company is absolutely shocking! Wished I’d never switched total crap
Userlevel 4
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I'm sorry if you feel like this @Jhill19.

Whilst we're currently having stock issues with our 1st generation meters, we're installing 2nd generation meters to those who are interested.

If you're looking to get smart meters installed, you can book an appointment with this link.

Thanks,
Ed

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