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I'm a PAYG+ customer - How do i read my balance on my smart meter without the app?

  • 4 September 2019
  • 1 reply
  • 304 views

I can’t seem to find any way to read my balance on my meter, can someone help me out?
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Best answer by Ed_Boost 5 September 2019, 11:46

Hey @Kieran1993perry,

Welcome to the forum!

If you have PAYG+, which would give you access to the app, then you're unable to see your balance on the meters. It's because of the mode we have to set your meters in, which stops it from showing there.

If you're struggling to get on the app, just get in touch with us via hello@boostpower.co.uk, or via our Facebook or Twitter pages.

Thanks,
Ed
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Hey @Kieran1993perry,

Welcome to the forum!

If you have PAYG+, which would give you access to the app, then you're unable to see your balance on the meters. It's because of the mode we have to set your meters in, which stops it from showing there.

If you're struggling to get on the app, just get in touch with us via hello@boostpower.co.uk, or via our Facebook or Twitter pages.

Thanks,
Ed

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