I am assisting a friend with a boost problem. She said she has only ever managed to top up her gas meter once at her local shop using a code provided by Boost customer support. However on subsequent attempts to top up this code has resulted in errors when any local shops have entered it into their terminals. She thinks she is on a Boost PAYG tariff but her gas supply has not been disconnected despite only ever topping up by £5.
Question: Would a Boost gas supply continue uninterrupted even when not topped up? Or is it possible Boost have closed her account?
Best answer by Tim_BoostView original