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Why am I topping up so much?

  • 2 December 2017
  • 23 replies
  • 5192 views

Userlevel 2
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Since joining ovo my energy gas and electric has gone up im practically topping every day..where as on eon it was cheaper
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Best answer by B4xsy 4 December 2017, 12:50

@Sue
Take a look at Tims link some usefell tips there
Im saving money since moving from npower one key point i did was turn all stand by lights off when i go bed if you have in home display you can work out off that what appiances are costing you the most

Let us know how you get on

@mattj3135
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23 replies

Userlevel 2
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Why is boost so expensive it wasnt but i seem to be spending more it wasnt this dear with eon am thinking of changing back
Userlevel 2
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Hi all just joined hope u all well i have a question tho ..... why is ovo/boost getting dearer i was with eon before and i wasnt topping up as much was thinking of going back
Userlevel 5
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Hey @Sue

Welcome to the Boost forum. I was hoping another user would step in and offer some advice or guidance (looking at you @Aadil or @B4xsy!!)

Anyway, check out this topic that Tim posted a few days ago. It may well help explain why you think you might be spending more than you were before the cold spell hit.

https://forum.boostpower.co.uk/traditional-payg-4/why-have-my-costs-increased-71

Hope this helps, if you have any other questions get posting or create a new topic. Make sure you search the forum from the homepage too, in case someone else has already asked it.

Darran
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@Sue

Hey Sue,
Sorry been so busy lol. Check out Tim's links. Very useful.

Let me know how you get on.
Userlevel 3
@Sue
Take a look at Tims link some usefell tips there
Im saving money since moving from npower one key point i did was turn all stand by lights off when i go bed if you have in home display you can work out off that what appiances are costing you the most

Let us know how you get on

@mattj3135
Userlevel 1
im topping up a minimum of 50 a week im all electric and only running 1 storage heater and a small oil radiator at night an still waiting for my smart meter what a rip off these big companies are and they if i want my meter looked at ive got to pay
Userlevel 3
Something not right there im using around £40/50 a month gas and electric@ripoff

Userlevel 1
i know there is some thing wrong im going to report them because i get no help over the phone thanks for your help
Userlevel 7
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i know there is some thing wrong im going to report them because i get no help over the phone thanks for your help

Have you tried the troubleshootingg steps suggested by @Tim_Boost if not I recommend giving them a go and if you still feel a fault with meter call them up and raise the issue with the customer care team (or via there online channels)
Userlevel 1
I'm glad it's just not me. That is noticing we are topping up more than usual
Userlevel 1
Thanks for the advise
Userlevel 1
That's why they called boost. Its a rip off
Userlevel 5
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@MarianStanden I've moved your comment over here as @Darran_Boost and @B4xsy have posted some helpful links!

Lucy
Userlevel 5
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I've just replied to your other comments about this here: https://forum.boostpower.co.uk/traditional-payg-4/i-feel-like-i-m-topping-up-more-than-usual-why-would-this-happen-71.

Lucy
Userlevel 1
Well when I started out an ovo customer things were great after a year I got my smart meter so at first things were excellent I can keep an eye on my money and my bills were much cheaper with ovo
Then after a couple of years I'm topping up nearly 10 to 15 pound more a week thank ever before and I have less on in my house
Before when I was saving money I had
3 snake vivs on all the time I had a bearded dragon Viv on I had 2 fish tanks a chamelion Viv on and a dog .now I have just 1 snake viv 1 bearded dragon 2 fish tanks that's it no other change to note not added any thing oh I also had a tv but now I don't so how could I be spending between 45 and 50 pound a week when before I was on 30to 40 a week
HI everyone I am a new boost customer after switching from utilita and I am slightly concerned to say the least?
When I was with utilita my gas and electric combined was costing me around £15.00 per week living in a two bed flat I thought this quite expensive?

My son is with Boost and is always telling me to switch so last month I did but since I switched it is now costing me around £20.00 a week can anyone tell me if this is normal?
Userlevel 3
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Hey @Pops64, I've moved your post here, as I think you'll find all the information you need above ☝🏻

@B4xsy and @Sophie1983 might have some suggestions to help with your usage 🙂
Userlevel 1
I’m topping up at £30 a week we weren’t in over weekend so thought I’d have enough till get paid today, I checked my credit only 25p left HOW when it wasn’t used over weekend. There’s only 3 of us in the house I’m paying on average £120 a month this cannot be right , I’ve got brand new boiler we don’t have water tank we gave showers not baths we do everything possible to save money it’s getting to point I can’t afford to top up when I rang up the other day the woman might as well of said ok leave then not very helpful at all I know you have a standing charge but this is just ridiculous the amount I’m paying
Userlevel 4
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Hi @Nanasam53,

I've just responded to your comment in another topic here: https://forum.boostpower.co.uk/my-account-my-boost-24/why-am-i-topping-up-so-much-now-171#post4030

Thanks,
Ed

RIP off.

Paying huge amounts for nothing even when we are not there.

Why is it costing so much.

We don't have Internet dishwashers etc.

2 if us in our house and its costing £120 a month for gas and electric.

Why??

Is this a joke? Since I have moved with boost I have been paying this a month! I’m definitely switching this is ridiculous!

140 pound credit and the app tells me this is only 26 days of energy. Last year with British gas 140 pound lasted over 5 months. 

What the hell Boost?

Userlevel 5
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Hi @RogueLestat - the message on your home screen telling you how many days this should last is a prediction, and not necessarily bang on. We’d always advise referring to your actual balance as an indication of when to top up.

Cheers

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