Why am I topping up more during winter?

are u not price raising like Ofcom have asked for payg+ customers as the main top 6 will be

@Ginger545 I'm not sure about the price actions of the 'big 6', but we'll offer the cheapest prices we can whilst being within the new price gap.

Tim

I was told it would be cheaper to move it's not I won't be staying not what I expected

Since becoming a customer of Boost in May 2016
I’ve saved an average of £300 a year,admittedly my landlord changed my boiler to an a-rated one in accordance with the law! So now I’m only paying for gas to heat my water that I use instead of having it on timer twice a day with header tanks in the loft!! So the moral of this story is,if your a private house owner or tennant,make sure you’ve got an a-rated combi boiler!!!

HI @Tomhog good to hear the savings you've been making! And great advice re a efficient boiler, if you have the opportunity to change it, definitely worth the investment.

@Welshy99 the chart above is a guide, an average so is not exactly what everyone will pay per month. It will of course vary on the size of your home, how many people are living there, how many appliances etc you use and also how well insulated your home is. If you are spending around £10 per month more than the above chart then you are in line with that average which is where we'd expect for this time of year.

As you can see, you will be paying a lot less through summer, so this is a good time to continue to top up as much as you can per month through the summer, to build up credit on your meter to help you through the next winter. Just an option of course, but every little helps!!

Darran

I went with ovo a few years back and never had a problem it was really good for the money
Back then I was spending less than i am now witch don't make sense to me as back then i had 3 snake vivs on all the time 2 fish tanks on all the time a bearded drangon viv all the time
I also had a tv in front room and a dog and 4 rabbits with 5 kids and myself all with kindled Ipads etc
But now I only have 4 kids at home I only have 1 snake viv I don't have tv on anymore I still have dragon and fish but no dog and no rabbits how does it work I'm spending 10 to 15 more than that of before all coz it's boost no longer ovo

Can anyone explain me why is so huge difference in March 2017 and March 2018? I never spent so much in my life for electricity and gas as I spent last month. even in winter I spent much less. so where is the problem?

Ours feels permanently High, in a new build A rated combo boiler, all nearly new energy-efficient white goods etc and our bill seems high all the time.

Hi @Janeclark

It would be good to know if you have checked the unit rates that you are paying with other suppliers?

That helps tell the true story of what you are paying for. We will only ever charge you a daily standing charge (rather than rolling this into your unit rates) and then for any energy you have actually used to make sure you have total visibility of what you are paying, so its these costs you should be comparing to work out if you are paying more for your energy.

Also if you have gas and electric and have signed up to PAYG+ you'l likely have a single wallet now, so rather than topping up £20 a week for electric and £20 per week for gas, you'd be topping up a single payment that would go towards both, so it can sometimes seem like more in one go, but its just combining the total you would have topped up with previously.

Not sure if that helps, but it would be good to know re the unit costs.

Darran

After looking at some of these replies with people with high gas usage,the question got to be asked is ‘What’s your digital thermometer set at?’ My plumber who put it in says it should be set at 19-20’celsius,also making sure your boiler has been regularly serviced especially checking your flue so you don’t get carbon monoxide build up!! If also your boiler is 15-20 years old,it’s time to change it for a more efficient a-rated one,it may cost between £1500-£2000 but it’s worth in the long run with cheaper bills! You may also want to use the budget features on your smart or prepayment meter to keep cost down!!!

It's been the same since October there was only one month I topped up £190 all the other months vary between £160 and £190 I don't touch my thermostat and it's gas central heating gas fire and gas cooker. My kettle is vary rarely I still only use about £10 a week gas and £30 on electricity

I'm switching from Boost to another provider this week, I've had enough of it. Every two days I get a text now saying my metre is running low. It used to be that I felt boost was cheaper. Last year we had an even worse winter than this one, for a start we actually had snow and blizzards. This year it's been mild rain at the most with a few weeks of wind. This is nothing to do with "a change in weather" as I'm sure i'll be told.

Yesterday I popped £5 on, something that would usually last 3-4 days. I run a PC, a fridge, a washing machine and that's literally it. Today I was told again I would need to top up, somehow over night £3.50 vanished and again i'll be told the same thing... forgive me if you think my math is off here but my energy prices over the past 4 months have risen so high it's driving me to the point of insanity.. you're supposed to be a "cheap" provider. There is nothing cheap about anything i'm experiencing from you at the minute. On average the gas/electric price is roughly £70-90 PER MONTH.

You have to be a god damned moron to think this is cheap or sustainable. I was told my prices would go down with a smart metre. My prices have done nothing but go up since it was installed.

I've popped your post here, @JoceB, you'll find lots of handy info above.