When will I receive my Warm Home Discount payment?

  • 30 November 2018
  • 28 replies

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28 replies

Userlevel 6
Badge +2

Get your application in now, @Smiter  :sunglasses:

Userlevel 1

I applied for the warm home discount and had an email 17th October saying I would hear within 5 working days. Today 11th November I still haven't heard anything. After phone calls to customer service I'm still no further forward can somebody help? Thanks


Userlevel 4



I’ve added your comment here, so other users can easily find the answer.


If you’ve waited longer than the 5 working days, get in touch with us and we can find out for you. You can call on 0330 102 7517, drop us an email at, or send us a message to our Facebook or Twitter pages.