Updated on 29/04/2020 - The Warm Home Discount window is closed right now, but here’s a link with a bit more info, including a link to pre-apply!
Hi. I was accepted for the warm home discount on 18th October. I’ve still not received the payment on to my account. Could you tell me how much longer it will be? Thanks
Best answer by Nancy_Boost
It should be added within 6 weeks of receiving your confirmation email. Please be aware the Ofgem deadline for making payments is the end of March 2019, but we're aiming to make them sooner than this.
If your application is currently in the process of being checked, this might take longer. We have to "validate" 5 to 10% of applications by asking for supporting documents from the DWP. This process can take 6 to 8 weeks too, after which you'll be sent information about the outcome.
Hope this helps,
*** UPDATED ON 14/11/2019***
If you’ve been accepted for the Warm Home Discount, we’re aiming to get the payment to you within 6 weeks of the acceptance, just like last year! We do have until March 2020 to get the payments done, but I’m sure it’ll be sooner than that!