Is there an emergency number to contact anywhere??? I'm a new customer and my top up card isn't working and I cant log on to top up. I have and 4 & 5 year old children and have no heating or hot water and it's freezing here. Customer service isn't open for another 3 days and my kids can't live in this!!!
Best answer by Sophie1983
Hi for emergencies it's always best to contact the team directly by either calling 0330 1027517 or emailing firstname.lastname@example.org or send Facebook message or instagram or Twitter message to team at boost and they will be able to help you. The Forum is a place for other users to offer each other advice and share their experiences, but it's not a place where you'll be able to get help in an emergency situation. If you need it, a list of their hours over the Christmas period can be found here: https://forum.boostpower.co.uk/get-to-know-boost-17/important-information-on-our-festive-opening-hours-665.