Updated on 23/09/2020
If you think you’re topping up lots, or using more energy than usual, there’s a few possible reasons why. Here are some suggestions as to why it may be:
- Your appliances cost more than you realise, are left on, inefficient or faulty.
- You’re not accounting for the 5% VAT or the standing charges that we charge.
- There’s a debt on your meter.
- It’s winter and you’re using more gas or electricity than you did when it was warmer and lighter.
These pages might help:
One thing to bear in mind at this time of year is the onset of winter and much colder weather. We've enjoyed a really hot and sunny summer this year, so everyone will undoubtedly have saved some money on heating! Be ready for your energy costs to go up as we bundle up indoors with the heating on!
Lastly, don't forget to use your greatest resource: your fellow forum user! Share with us any concerns or ideas you have, so we can all help each other with understanding and reducing our costs!