I want to leave Boost but can’t get through to the call centre as it is nearly 4 hours long! It is so expensive, I have a smart metre and Boost have been taking £20.00 out of my account every 2/3 days. I just can’t afford it. My heating is on such a low setting, it’s barely warm. I just want to talk to someone it’s so frustrating!
Best answer by Nancy_Boost
Updated on 22/09/2020
We've been extremely busy in the last couple of weeks after inheriting Economy Energy's customers as they've ceased trading. We're working really hard to bring the queues down and get back to everyone as soon as we can. We're sorry for any inconvenience caused by this.
If you'd like to switch away from Boost, you don't need to contact us directly. You'd just need to sign up with the supplier you'd like to move to, and they'll get in touch with us to let us know.