I just recieved an email from boost suggesting that i have agreed to switch to a new supplier and theyre in process of switching me over. I can only imagine this in response to a phone call with utilita in which i specifically said i didnt want to swap supplier and they said they would send me a quote. I have no interest in changing having just had a hassle having switched and having organised new smart meters with boost after the phone call with utilita transpired. I dont want to switch supplier and have not agreed to do so, what am i supposed to do.
Best answer by Tim_Boost
It does sound like another supplier is trying to take your supply. No matter the cause, it's easy to stop by going to that supplier and asking them to cancel the switch. As you haven't been sent anything from this mystery supplier, it likely that they think they're taking the supply of a neighbour (who did ask to join them) but got your supply details mixed up with theirs. Send us an message via Facebook or Twitter, or email us (firstname.lastname@example.org) and we'll block the switch.