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How can I get a copy of a utility bill?

  • 15 April 2019
  • 1 reply
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My landlord has asked for a copy of a utility bill however I don't recieve them and top up via a smart meter, does anybody know how I could get a copy?
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Best answer by Amy_Boost 16 April 2019, 16:55

Hey @Chellelou ,

You're right, we don't issue bills to Pay As You Go customers. Your water company may be able to assist and send you a copy of your bill with them.

If you specifically need an energy bill, please call our team on: 0330 102 7517 - they're available Monday-Friday 8am-6pm and Saturday 9am-1pm. They'll be able to advise further regarding your query.

Cheers!
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Hey @Chellelou ,

You're right, we don't issue bills to Pay As You Go customers. Your water company may be able to assist and send you a copy of your bill with them.

If you specifically need an energy bill, please call our team on: 0330 102 7517 - they're available Monday-Friday 8am-6pm and Saturday 9am-1pm. They'll be able to advise further regarding your query.

Cheers!

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