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How can I find out my economy 7 times?

  • 31 August 2019
  • 7 replies
  • 697 views
Gora
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What times are the cheap rates for economy 7 please
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Best answer by Ed_Boost 2 September 2019, 15:18

Updated 18/09/2020 

Hi @Gora,

Welcome to the forum, thanks for getting involved!

You'll need to get in touch with us to look into this for you, as every meter is different, so it's hard to say!

You can get in touch through Facebook or Twitter or phone: 0330 102 7517

Thanks,
Ed

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Justin lewis

7 replies

Ed_Boost
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Userlevel 5
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Updated 18/09/2020 

Hi @Gora,

Welcome to the forum, thanks for getting involved!

You'll need to get in touch with us to look into this for you, as every meter is different, so it's hard to say!

You can get in touch through Facebook or Twitter or phone: 0330 102 7517

Thanks,
Ed

I'm shocking at energy puns...
B
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I have a Smart Pay As You Go meter, what time is the Economy 7 hours? 

Nancy_Boost
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Hey @burnettc1974 - I’ve moved your post over here. Normally smart meters are from midnight to 7am during the winter, and 1am to 8am during BST, but feel free to pop us a message as advised above!

Your guiding light(bulb)
C
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Userlevel 1

Hi I am a new Customer

 

In the past my property had storage heaters. I also want to urgently fit new ones.

 

How can I tell if an economy enegy tariff is attached to my meter currentl?

 

If on the stadard tariff how do I apply to get economy energy tariffs allocated to my property?

 

Thank you

Tim_Boost
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Userlevel 6
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Hi @CliveLandlord 

 

Are you referring to Economy 7 meter and tariff, with a peak and off peak meter register?

 

Let us know your meter type (or better yet, send over a picture) and someone here can confirm how to check if it’s an economy 7 meter.

 

If it’s a smart meter, it might be something we can change remotely!  

C
Rank
Userlevel 1

Hi Tim

 

Your help would be much appreciated. Sorry for delay in reply only just found your mail.

 

My new storage heaters are up and running and eating electricity like no tomorrow. I have had various conversations with the support line, but they fill me with no confidence on this issue I am afraid.

 

It is a Liberty 110 meter

I pressed the various buttons on the meter it tells me

I am on on Ovo variable anytime diversity tariff

from screen 6     PA_E_23-R          &     030_ _940_P     ACT Rate anytime.

 

What else do you want to know to help me?

Judging by the cost per day, and units used they appear all to be peak cost.

 

Any help much appreciated.

 

Thanks

 

Clive

 

 

 

 

Tim_Boost
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Userlevel 6
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Thanks for this info, @CliveLandlord 

 

You have a S1 ‘Secure’ smart meter. Press 9 to get a reading if it’s single rate, and 6 will be two rate. By the looks of this, it’s not two rate currently:

 

 

from screen 6     PA_E_23-R          &     030_ _940_P     ACT Rate anytime.

 

So reach out to us to request the meter is changed to Economy 7. When this is put in place, you can work out when the off peak kicks in here:

 

 

 

It’s usually at 00:00 or 00:30 GMT, for the next 7 hours

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