I've moved into a new house today and have been using the old tenants pay as you go card. I rang to tell them I’ve moved in, they've now cancelled the cards and I've hardly got any gas. It’s going to run out soon and they’re hard to contact.
What am I supposed to do? It’s an absolute nightmare, can anybody help?
Best answer by Nancy_Boost
Updated on 10/06/2020
It's best to call us as soon as you get into the new property, so we can set up an account for you. So it's best to call ASAP to get this arranged: 0330 102 7517. They’re available 8am - 8pm Monday - Friday, or 9am - 1pm Saturdays.
More info on what to do when you move into a new property here.